Cabins & Candlelight
Effective Date: 2/27/2026
Cabins & Candlelight values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we communicate with guests, including via text message.
Our website address is:
https://www.cabinsandcandlelight.com
Information We Collect
When you make a reservation, submit a contact form, request information, or communicate with us, we may collect personal information including:
- Name
- Phone number
- Email address
- Billing and payment details
- Reservation details and stay preferences
- Communications related to your stay
Information may be collected through our website, booking platforms, email, phone calls, text messages, or in-person interactions.
We may also automatically collect limited technical information such as IP address, browser type, and device information to improve website performance and security.
How We Use Your Information
We use personal information to:
-
- Confirm and manage reservations
- Provide check-in instructions and stay-related details
- Respond to guest inquiries
- Provide customer service
- Process payments
- Maintain internal records
- Improve our services and guest experience
We do not sell or rent your personal information.
Text Messaging & Guest Communications
Guests may request to communicate with Cabins & Candlelight via text message regarding reservations, check-in details, and stay-related questions.
By providing your phone number during booking or requesting text communication, you consent to receive informational text messages related to your reservation and stay.
Message frequency varies. Message and data rates may apply. You may opt out of text messaging at any time by replying STOP. For assistance, reply HELP or contact us directly.
Text messaging is used strictly for reservation and customer service purposes unless separate consent is provided for promotional or marketing communications.
Cabins and Candlelight maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization’s obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.
Sharing of Information
We do not sell, trade, or rent personal information.
We may share information with trusted third-party service providers who assist in operating our website, processing payments, managing reservations, or facilitating communications. These providers are permitted to use personal information only as necessary to perform services on our behalf.
We may disclose information if required to comply with legal obligations.
Cookies & Website Technology
Our website may use cookies and similar technologies to enhance user experience, track website performance, and improve functionality.
You may choose to disable cookies through your browser settings; however, some website features may not function properly without them.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill reservation and business obligations
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes
Your Rights
You may request to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal information (subject to legal or operational requirements)
To make a request, please contact us using the information below.
Third-Party Booking Platforms
If you book through third-party platforms (such as Airbnb or VRBO), your information may also be subject to that platform’s privacy policy. We recommend reviewing their policies directly.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact:
Cabins & Candlelight
https://www.cabinsandcandlelight.com
Phone: (765) 436-2133